Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

• Account Information: When you register for an account, we collect information such as your name, contact details (email, phone number), role, and professional affiliation (e.g., project name, district).
• Operational Data: We collect data essential for the functioning of the SNP supply chain, including beneficiary counts, AWC details, stock levels, allocation data, and distribution records that you provide or generate through the Service.
• Usage Information: We automatically collect information about your interactions with our Service, such as the features you use, the pages you visit, and the dates and times of your visits. This helps us understand usage patterns and improve the user experience.
• Device Information: We may collect information about the device you use to access our Service, including IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain the Service: To create and manage user accounts, calculate indents, generate vouchers, manage routes, and facilitate the overall logistics of the food supply chain.
• To Improve the Service: To analyze usage trends and user feedback to enhance the functionality, security, and usability of our platform.
• To Communicate with You: To send you important administrative information, service announcements, and support-related messages.
• For Security and Compliance: To protect against fraud, abuse, and security risks, and to comply with legal obligations and government requests.

How We Share Your Information

We do not sell your personal information. We may share information under the following limited circumstances:

• Within the System Hierarchy: Your information (e.g., project-level data) is accessible to authorized users at higher administrative levels (e.g., District Admins, Super Admins) as necessary for the operational oversight and management of the SNP program.
• Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting and data storage (e.g., Firebase). These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or prevent fraud.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our platform is built on secure infrastructure like Google's Firebase, which provides robust security controls. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information. You can access and update your account information through your profile settings. You may also have the right to request deletion of your data, subject to our legal and contractual obligations to retain certain operational data for auditing and reporting purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: