Terms and Conditions

Last Updated: August 05, 2025

Welcome to the SNP Management System. These Terms and Conditions ("Terms") govern your use of this web application, including all related software, services, and features (collectively, the "Service"). The Service is provided by me, an individual service provider, hereinafter referred to as "we", "us", or "our".

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization or entity ("Organization"), then you are agreeing to these Terms on behalf of that Organization, and you represent and warrant that you have the authority to bind the Organization to these Terms. In that case, "you" and "your" will refer to that Organization. If you do not agree to these Terms, you must not use the Service.

1. The Service

1.1. Description: The Service is a software application designed to assist in the management of the Supplementary Nutrition Programme (SNP), including but not limited to indent calculation, food allocation, route management, and voucher generation.

1.2. Changes to the Service: We reserve the right to modify, suspend, or discontinue the Service (or any part or content thereof) at any time with or without notice to you. We will not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

2. User Accounts & Responsibilities

2.1. Account Registration: You must be a human. Accounts registered by "bots" or other automated methods are not permitted. You must provide a valid email address and any other information requested in order to complete the signup process. You are responsible for providing accurate and current information.

2.2. Account Security: You are responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. You must notify us immediately of any unauthorized use of your account or any other breach of security.

2.3. Acceptable Use: You agree not to use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You may not use the Service to transmit any worms or viruses or any code of a destructive nature.

3. User Data and Data Loss

3.1. Your Data: You retain all ownership of and intellectual property rights to your User Data. "User Data" means all electronic data or information submitted by you to the Service. We do not claim any rights to your User Data other than the rights required to provide the Service to you.

3.2. Data Management: You are solely responsible for the accuracy, quality, integrity, legality, reliability, and appropriateness of all your User Data. You are responsible for backing up your data as you see fit.

3.3. No Liability for Data Loss: You expressly understand and agree that we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the loss of data. While we take reasonable precautions to protect and back up data, we provide no guarantee against data loss or corruption. In the event of any loss or corruption of User Data, our sole and exclusive remedy shall be to use reasonable commercial efforts to restore the lost or corrupted User Data from the latest backup of such User Data maintained by us.

4. Fees, Payment, and Billing

4.1. Service Fees: Access to certain features of the Service, specifically the generation of a monthly indent, requires the payment of a service fee ("Indent Fee"). The Indent Fee is not a recurring subscription but a one-time charge for processing a single monthly indent cycle for one project.

4.2. Fee Calculation: The Indent Fee is calculated dynamically. The cost is determined based on the number of Anganwadi Centres (AWCs) associated with your project, according to a slab-based pricing structure defined by the administrator. Alternatively, a custom flat fee may be set for your project. Any applicable discounts will be applied to this calculated base cost.

4.3. Payment: All payments are processed through our third-party payment gateway, Razorpay. By making a payment, you agree to the terms and conditions of the payment gateway. We do not store your credit card or other payment method details.

4.4. Fee Changes: We reserve the right to modify the Indent Fee structure, including pricing slabs and custom fees, at any time. Changes will apply to all subsequent indent generations after the change becomes effective.

4.5. Taxes: Our fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. You are responsible for payment of all such taxes.

5. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT (I) THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS, (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, OR (IV) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

6. Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, I (THE INDIVIDUAL SERVICE PROVIDER) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF I HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM YOUR USE OF THE SERVICE.

IN NO EVENT SHALL MY TOTAL AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE OF THE CLAIM OR FIVE THOUSAND INDIAN RUPEES (INR 5000), WHICHEVER IS GREATER.

7. General Provisions

7.1. Governing Law: These Terms shall be governed and construed in accordance with the laws of India, with specific reference to the laws of the State of Karnataka, without regard to its conflict of law provisions. Any legal suit, action, or proceeding arising out of or related to these Terms or the Service shall be instituted exclusively in the courts located in Tumkur, Karnataka.

7.2. Entire Agreement: These Terms constitute the entire agreement between you and us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

7.3. Changes to Terms: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide reasonable notice prior to any new terms taking effect. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

8. Contact Us

If you have any questions about these Terms, please contact us:

Gubbi Project, 1st Cross Mahalakshmi Nagar, Gubbi, Tumkur, Karnataka - 572216.